Imagine you have just bought a house. Now, you need to furnish it to make it functional. You have two options. You can choose to visit a business group or establishment that offers you everything: beds, sofas, tables, electrical appliances and decoration. All are under one roof and have the same colour wheel. You can also visit multiple shops that specialise in each category, with a greater investment of time, effort, and coordination.

The first option guarantees a single partner from the outset, offers a smooth and coherent shopping experience, and establishes a trusting relationship in the medium and long term.

This example perfectly reflects the dilemma companies face when managing digital identity verification processes. Choosing a single or several providers is a crucial decision that impacts efficiency, cost, and the overall experience. Why could selecting a single provider be the key to simplifying and optimising this type of process?

Let’s take a look.

Reasons for choosing a single digital identity provider

Opting for a single provider can significantly simplify your processes and offer several benefits, which are detailed below.

Simplicity in complex technology environments

The adoption of multiple digital identity providers can lead to fragmented and unmanageable technology environments. A single provider ensures a homogeneous infrastructure, facilitating integration and reducing the risks of potential incompatibilities between systems.

Assumption of full responsibility

When you work with a single vendor, they take full responsibility for the performance and quality of service throughout the identity verification chain. It eliminates issues related to who takes the blame between different vendors. Let’s say that the responsibility is centralised.

Knowing where to turn and how to handle the solution becomes more straightforward in case of problems.

Unified service levels

Choosing a single digital identity verification provider allows for a single Service Level Agreement (SLA) with clear expectations that apply to all processes. Managing a single SLA avoids discrepancies in service quality between different parts of the chain.

Increased agility and operability

Changes, upgrades and customisations are implemented faster and more efficiently, resulting in a shorter response time to new requirements. Coordination between internal and external teams is optimised, reducing response times and increasing operational efficiency. In situations where new needs or adjustments arise, the ability to adapt is much greater, allowing changes to be implemented quickly and without the delays that could be caused by working with multiple suppliers.

Cost savings

Consolidating services into a single vendor reduces administrative and operational costs associated with managing different integration and support processes. It also eliminates the need to manage multiple billings or negotiate different agreements, which contributes to greater financial predictability.

Better relationship management

A single digital identity verification provider facilitates communication and coordination, building a closer relationship aligned with business objectives and ensuring a better understanding of new issues that may arise.

More efficient strategic planning

With a single technology partner, it is easier to anticipate future needs and work together to design strategies that align with the long-term evolution and vision of the business and the market.

Why choose Mobbeel as your single digital identity provider?

If you have already decided to centralise all your processes in a single provider, here are several reasons to consider Mobbeel as a solid option for this important choice:

Complete coverage of the digital identity verification chain

Ability to offer products that meet the different needs of a company at every stage of its relationship with its end customers: from the start of an enrolment or onboarding process, through digital signature to biometric authentication on digital platforms or in physical environments with the assistance of hardware.

Proprietary technology 

We develop advanced technology entirely in-house, using our algorithms that eliminate dependence on third parties. This absolute control allows us to innovate and evolve continuously, adapting to our clients’ needs. In this way, we guarantee cutting-edge solutions that meet the most demanding standards and respond to market transformations.

More than 15 years of experience

With a solid track record in the market, Mobbeel has developed proprietary algorithms that guarantee high levels of accuracy and security and that are constantly trained and subjected to evaluations such as those of NIST.

Flexibility of integration and deployment

Our components are designed to integrate clearly and transparently into any scenario or digital channel, offering a high level of adaptability that allows customers to implement and use our functionalities without requiring significant technical integration effort. The variety of integration allows us to adapt to different system architectures and specific integration requirements. We have several options, such as SDKs, preconfigured gateways, and integration through APIs.

Modular flows

As a provider of digital identity verification, we offer flexible and modular solutions that allow the configuration of validation flows adapted to the specific needs of each use case. This guarantees easy adaptation to possible changes. Our philosophy is that the customer does not need to adapt.

The platform allows the company to incorporate the necessary steps at any time, dynamically adjusting to the project’s requirements. Our modular and highly configurable design makes it easy to reuse practically the same integration for multiple use cases, activating only the functionalities required for each future need.

Adaptation to changing regulatory environments 

One of our strengths is our experience adapting to regulations in different countries. We are known for being agile and proactive in incorporating regulatory changes that arise in a constantly evolving environment, ensuring that our customers always operate in compliance with current regulations. This capacity allows us to adjust our solutions according to the legal particularities of each territory.

Global coverage

With a global presence, we offer implementation and support in the client’s countries of operation, guaranteeing a continuous service adapted to the company’s local environment.

Our solution is designed to operate in a multilingual environment, enabling identity verification in multiple languages. It is essential for companies working in international markets, as it facilitates the integration of our systems without language barriers.

We work with a wide range of identity documents from all over the world, such as passports, national identity documents, residence cards or permits and driving licences. This capability makes our solution ideal for companies operating in multiple markets, as it allows them to recognise and validate documents issued in different countries, simplifying verification processes in international contexts.

Furthermore, our solution helps to build confidence in the verification process by ensuring that international documents are processed with the same level of accuracy and security as local documents.

At Mobbeel, we are fully aware of the importance of providing fair and inclusive biometric solutions, which is why our algorithms have been developed to work with key demographic variables, including ethnicity. Facial recognition technology is trained using large volumes of data that capture the diversity of facial features present in different ethnicities. This allows models to be adjusted to recognise and value the particularities of each demographic group, minimising biases that could result in lower accuracy for certain groups.

International support

We work closely with our clients to anticipate their needs, optimise operations, and maximise the use of our solutions in each market.

This accompaniment strengthens our relationship and allows them to expand their business with confidence, always with the support of a committed team that knows the local particularities.

Contact us if your option is to choose a single digital identity verification provider that simplifies management and offers you a consistent and secure experience.

GUIDE

Fully know your customers and drive the growth of your business

The journey between an organisation and its clients begins with proper verification, ensuring the safety of both parties. This KYC guide is essential for understanding the importance of knowing your users and complying with legal requirements.