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Multiple vendors or single digital identity verification provider?

by | Identity Verification, Technology

Imagine you have just bought a house. Now, you need to furnish it to make it functional. You can choose to visit a store that offers everything: beds, sofas, tables, appliances and decorations, all under one roof. You can also see multiple shops that specialise in each category, which implies plenty of investment of time, effort, and coordination. The first one, on the other hand, offers convenience, consistency and a much smoother shopping experience.

This example perfectly reflects the dilemma companies face when managing digital identity verification processes. Choosing a single or several providers is a crucial decision that impacts efficiency, cost, and the overall experience. Why could selecting a single provider be the key to simplifying and optimising this type of process?

Let’s take a look.

Reasons for choosing a single digital identity verification provider

Opting for a single provider can significantly simplify your processes and offer several benefits, which are detailed below.

Simplicity in complex technology environments

The adoption of multiple digital identity providers can lead to fragmented and unmanageable technology environments. A single provider ensures a homogeneous infrastructure, facilitating integration and reducing the risks of potential incompatibilities between systems.

Assumption of full responsibility

When you work with a single vendor, they take full responsibility for the performance and quality of service throughout the identity verification chain. It eliminates issues related to who takes the blame between different vendors. Let’s say that the responsibility is centralised.

Knowing where to turn and how to handle the solution becomes more straightforward in case of problems.

Unified service levels

Choosing a single digital identity verification provider allows for a single Service Level Agreement (SLA) with clear expectations that apply to all processes. Managing a single SLA avoids discrepancies in service quality between different parts of the chain.

Increased agility and operability

Changes, upgrades and customisations are implemented faster and more efficiently, resulting in a shorter response time to new requirements. Coordination between internal and external teams is optimised, reducing response times and increasing operational efficiency. In situations where new needs or adjustments arise, the ability to adapt is much greater, allowing changes to be implemented quickly and without the delays that could be caused by working with multiple suppliers.

Cost savings

Consolidating services into a single vendor reduces administrative and operational costs associated with managing different integration and support processes. It also eliminates the need to manage multiple billings or negotiate different agreements, which contributes to greater financial predictability.

Better relationship management

A single digital identity verification provider facilitates communication and coordination, building a closer relationship aligned with business objectives and ensuring a better understanding of new issues that may arise.

More efficient strategic planning

With a single technology partner, it is easier to anticipate future needs and work together to design strategies that align with the long-term evolution and vision of the business and the market.

Why choose Mobbeel as your single digital identity provider?

If you have already decided to centralise all your processes in a single provider, here are several reasons to consider Mobbeel as a solid option for this important choice:

Complete coverage of the digital identity verification chain

Ability to offer products that meet the different needs of a company at every stage of its relationship with its end customers: from the start of an enrolment or onboarding process, through digital signature to biometric authentication on digital platforms or in physical environments with the assistance of hardware.

Proprietary technology developed in-house

We develop advanced technology designed entirely in-house, with algorithms that do not depend on third parties, guaranteeing state-of-the-art solutions.

More than 15 years of experience

With a solid track record in the market, Mobbeel has developed proprietary algorithms that guarantee high levels of accuracy and security and that are constantly trained and subjected to evaluations such as those of NIST.

Flexibility of integration and deployment

Our solutions are designed to integrate into any scenario or digital channel, offering a high level of adaptability that allows customers to implement and use our functionalities without requiring significant technical integration effort. Several options are available:   

For customers looking for more customised solutions with advanced capabilities, we offer SDKs designed to perform complex tasks. These SDKs allow developers to integrate our functionality deeply and flexibly into their applications, adapting to specific workflows and technical requirements.

For those who prefer a simpler integration, we offer a pre-configured gateway. With this solution, the entire workflow is already prepared and can be executed via a URL in an iframe.

Our solution also offers the option of integration via APIs, which allows the use of the technology without the need to incorporate SDKs. This provides additional flexibility to adapt to different system architectures and specific integration requirements.

Modular biometric validation flows

As a provider of digital identity verification, we offer a flexible and modular solution that allows the configuration of validation flows adapted to the specific needs of each use case, guaranteeing easy adaptation to possible changes.

The platform allows the company to incorporate the necessary steps at any time, dynamically adjusting to the project’s requirements. Its modular and highly configurable design makes it easy to reuse practically the same integration for multiple use cases, activating only the functionalities required for each future need.

Global document coverage

We work with a wide range of identity documents from all over the world, such as passports, national identity documents, residence cards or permits and driving licences. This capability makes our solution ideal for companies operating in multiple markets, as it allows them to recognise and validate documents issued in different countries, simplifying verification processes in international contexts.

Furthermore, our solution helps to build confidence in the verification process by ensuring that international documents are processed with the same level of accuracy and security as local documents.

International support

With a global presence, we offer implementation and support in the countries where the customer operates, ensuring a continuous service adapted to local regulations. We work closely with them to anticipate their needs, optimise operations, and maximize our solutions in each market.

This accompaniment strengthens our relationship and allows them to expand their business with confidence, always with the support of a committed team that knows the local particularities.

Contact us if your option is to choose a single digital identity verification provider that simplifies management and offers you a consistent and secure experience.

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